Reading Between the Lines: Understanding Legal Client Needs

The legal industry continues to grapple with the idea that clients are in control. How do law firms protect and grow profits as clients put more pressure on them to do more with less and at an ever-decreasing cost? What’s more, many clients struggle to articulate precisely how they expect firms to meet these expectations.

This guide provides:

• An overview of the current market including statistical trends.
• Strategies for creating a plan to uncover and document client needs.